FAQ & videos

How do I change my synchronization mode between CentrixOne and QuickBooks ?

To change the synchronization mode associated with the 1st level of security:

* You must be an administrator of your CentrixOne account. *

  1. In CentrixOne, click on the “Settings” module
  2. Make sure you are in the “Users” subsection, then click on the “User groups and permissions” tab
  3. Choose the user group for which you want to change the synchronization mode
  4. Click on the “Contacts” section
  5. Check the “Write” box to the right of the term “QuickBooks primary contact” to allow two-way mode, or uncheck the “Write” box to allow one-way mode
  6. Click on the “Save” button in the upper right corner of the page

(Note that if you activate the one-way mode in the 1st level of security, this will not prevent an automation from modifying information in a primary contact’s details, and then sync it automatically in QuickBooks.)

To change the sync mode associated with Level 2 security:

You must email your request to support@centrix.one.

(Note that if you choose one-way mode in Level 2 security, this will also prevent automations from changing information in a primary contact.)

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