IBM’s Design Thinking approach: How it can help a SMB implement a CRM

IBM’s Design Thinking approach: How it can help a SMB implement a CRM Recently, the CentrixOne CRM team participated in an event called Connexion. Held by Les Affaires and Telus in Montréal, the two-day convention was filled with over 40 conferences and a multitude of workshops about today’s digital transformation and its impact on businesses’ growth … Read more

10 signs your company needs a CRM

10 signs your company needs a CRM At CentrixOne, we’re sometimes asked by small- and medium-sized business (SMB) owners if they really a CRM. With such small teams, they figure that they can wing their sales and marketing management with spreadsheets (or worse…sticky notes!), email program or a traditional contact management system. Isn’t a CRM … Read more