{"id":8074,"date":"2021-06-30T02:24:30","date_gmt":"2021-06-30T06:24:30","guid":{"rendered":"https:\/\/www.centrix.one\/?post_type=docs&p=8074"},"modified":"2023-12-04T16:19:58","modified_gmt":"2023-12-04T21:19:58","password":"","slug":"are-the-telephone-fields-in-centrixone-compatible-with-ip-telephony","status":"publish","type":"docs","link":"https:\/\/www.centrix.one\/en\/faq\/ip-telephony\/are-the-telephone-fields-in-centrixone-compatible-with-ip-telephony\/","title":{"rendered":"Are the telephone fields in CentrixOne compatible with IP telephony ?"},"content":{"rendered":"\n

Yes.<\/p>\n\n\n\n

However, you should know that not all IP telephony companies will allow CentrixOne to connect to their \u201cAPI.\u201d So, we advise you to check the list of compatible companies with your CentrixOne account manager.<\/p>\n\n\n\n

Most IP phone companies use the character \u201cx\u201d to denote an extension number. So, you could write your phone like this: 514-222-3333 \u00d7 444 (444 is the person\u2019s extension). Depending on your contact\u2019s phone system, the extension may even dial automatically. How convenient!<\/p>\n\n\n\n

Normally, mobile phones use the same logic.<\/p>\n\n\n\n

We still recommend that you check with your IP telephony provider for the character or format to use to indicate an extension number.<\/p>\n\n\n\n

(Please note that CentrixOne does not offer technical support for IP telephony.)<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Yes. However, you should know that not all IP telephony companies will allow CentrixOne to connect to their \u201cAPI.\u201d So, we advise you to check the list of compatible companies with your CentrixOne account manager. Most IP phone companies use the character \u201cx\u201d to denote an extension number. So, you could write your phone like … Lire plus<\/a><\/p>\n","protected":false},"author":34,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[1124],"doc_tag":[],"class_list":["post-8074","docs","type-docs","status-publish","hentry","doc_category-ip-telephony"],"year_month":"2026-06","word_count":120,"total_views":"375","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Louis-Philippe Frenette","author_nicename":"lpfrenette","author_url":"https:\/\/www.centrix.one\/en\/author\/lpfrenette\/"},"doc_category_info":[{"term_name":"IP telephony","term_url":"https:\/\/www.centrix.one\/en\/faq\/ip-telephony\/"}],"doc_tag_info":[],"yoast_head":"\nAre the telephone fields in CentrixOne compatible with IP telephony ? | CentrixOne<\/title>\n<meta name=\"description\" content=\"Not all IP telephony companies will allow CentrixOne to connect to their \u201cAPI.\u201d Check the list of compatible companies with your CentrixOne account manager.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.centrix.one\/en\/faq\/ip-telephony\/are-the-telephone-fields-in-centrixone-compatible-with-ip-telephony\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Are the telephone fields in CentrixOne compatible with IP telephony ?\" \/>\n<meta property=\"og:description\" content=\"Not all IP telephony companies will allow CentrixOne to connect to their \u201cAPI.\u201d Check the list of compatible companies with your CentrixOne account manager.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.centrix.one\/en\/faq\/ip-telephony\/are-the-telephone-fields-in-centrixone-compatible-with-ip-telephony\/\" \/>\n<meta property=\"og:site_name\" content=\"CentrixOne\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CentrixOne\/\" \/>\n<meta property=\"article:modified_time\" content=\"2023-12-04T21:19:58+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@Grow_CentrixOne\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.centrix.one\/en\/faq\/ip-telephony\/are-the-telephone-fields-in-centrixone-compatible-with-ip-telephony\/\",\"url\":\"https:\/\/www.centrix.one\/en\/faq\/ip-telephony\/are-the-telephone-fields-in-centrixone-compatible-with-ip-telephony\/\",\"name\":\"Are the telephone fields in CentrixOne compatible with IP telephony ? | CentrixOne\",\"isPartOf\":{\"@id\":\"https:\/\/www.centrix.one\/en\/fr-fr\/#website\"},\"datePublished\":\"2021-06-30T06:24:30+00:00\",\"dateModified\":\"2023-12-04T21:19:58+00:00\",\"description\":\"Not all IP telephony companies will allow CentrixOne to connect to their \u201cAPI.\u201d Check the list of compatible companies with your CentrixOne account manager.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.centrix.one\/en\/faq\/ip-telephony\/are-the-telephone-fields-in-centrixone-compatible-with-ip-telephony\/#breadcrumb\"},\"inLanguage\":\"en-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.centrix.one\/en\/faq\/ip-telephony\/are-the-telephone-fields-in-centrixone-compatible-with-ip-telephony\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.centrix.one\/en\/faq\/ip-telephony\/are-the-telephone-fields-in-centrixone-compatible-with-ip-telephony\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.centrix.one\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Are the telephone fields in CentrixOne compatible with IP telephony ?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.centrix.one\/en\/fr-fr\/#website\",\"url\":\"https:\/\/www.centrix.one\/en\/fr-fr\/\",\"name\":\"CentrixOne\",\"description\":\"CRM et marketing \u00ab tout-en-un \u00bb. 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