{"id":7895,"date":"2021-06-29T23:34:43","date_gmt":"2021-06-30T03:34:43","guid":{"rendered":"https:\/\/www.centrix.one\/?post_type=docs&#038;p=7895"},"modified":"2024-07-24T17:07:34","modified_gmt":"2024-07-24T21:07:34","password":"","slug":"manage-opportunities","status":"publish","type":"docs","link":"https:\/\/www.centrix.one\/en\/faq\/crm-quebec-canada-opportunities-management\/manage-opportunities\/","title":{"rendered":"How do I manage opportunities?"},"content":{"rendered":"\n<div class=\"wp-block-group faq-frame\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-medium-font-size\" id=\"h-introduction\"><strong>Introduction<\/strong><\/h2>\n\n\n\n<p>In CentrixOne CRM, an opportunity corresponds to a business occasion. It can be linked to a contact or an account (company). To track the progress of your opportunities, simply indicate the appropriate sales stage. You can also indicate the source of the opportunity and the revenue categories and sub-categories revenue associated with the items or services you are selling.<\/p>\n\n\n\n<p>Refer to <span style=\"text-decoration: underline;\"><a href=\"\/en\/faq\/crm-quebec-canada-opportunities-management\/how-do-i-edit-the-opportunities-labels-sales-stages\/\" target=\"_blank\" rel=\"noreferrer noopener\">this guide<\/a><\/span> to find out how to customize your sales stages, revenue sources and categories.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-frame faq\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-medium-font-size\" id=\"h-table-of-contents\"><strong>Table of contents<\/strong><\/h2>\n\n\n\n<p><em>Tip: to quickly access a specific section of the guide, click on one of the headings below.<\/em><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><a href=\"\/en\/faq\/crm-quebec-canada-opportunities-management\/manage-opportunities\/#h-how-to-manage-opportunities\"><span style=\"text-decoration: underline;\">Manage opportunities<\/span><\/a><\/li>\n\n\n\n<li><span style=\"text-decoration: underline;\"><a href=\"\/en\/faq\/crm-quebec-canada-opportunities-management\/manage-opportunities\/#h-how-to-create-an-opportunity\">Create an opportunity<\/a><\/span><\/li>\n\n\n\n<li><span style=\"text-decoration: underline;\"><a href=\"\/en\/faq\/crm-quebec-canada-opportunities-management\/manage-opportunities\/#h-how-to-reassign-an-opportunity\">Reassign an opportunity<\/a><\/span><\/li>\n\n\n\n<li><span style=\"text-decoration: underline;\"><a href=\"\/en\/faq\/crm-quebec-canada-opportunities-management\/manage-opportunities\/#h-how-to-filter-opportunities\">Filter an opportunity<\/a><\/span><\/li>\n\n\n\n<li><span style=\"text-decoration: underline;\"><a href=\"\/en\/faq\/crm-quebec-canada-opportunities-management\/manage-opportunities\/#h-what-is-the-principle-behind-the-display-order-of-opportunities\">Understanding the order in which opportunities are displayed<\/a><\/span><\/li>\n\n\n\n<li><span style=\"text-decoration: underline;\"><a href=\"\/en\/faq\/crm-quebec-canada-opportunities-management\/manage-opportunities\/#h-how-to-find-the-identifier-in-an-opportunity\">Get the opportunity identifier<\/a><\/span><\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-frame faq\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-medium-font-size\" id=\"h-how-to-manage-opportunities\"><strong>How to manage opportunities?<\/strong><\/h2>\n\n\n\n<p>Duration: 4 min 45 s<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"How to Manage Opportunities | CentrixOne CRM\" width=\"1200\" height=\"675\" src=\"https:\/\/www.youtube.com\/embed\/0zhsWQ68FmA?feature=oembed&#038;enablejsapi=1&#038;origin=https:\/\/team.centrix.one\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-frame faq\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-medium-font-size\" id=\"h-how-to-create-an-opportunity\"><strong>How to create an opportunity?<\/strong><\/h2>\n\n\n\n<p>You should know that opportunities are accessible via the contact details of the relevant account, via the details of a contact linked to this account, and via the \u201cOpportunities\u201d module. It doesn\u2019t matter if you create the opportunity in an account or in a contact linked to that account, it will be visible in both places.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click on the <strong>Accounts<\/strong> or <strong>Contacts<\/strong> module<\/li>\n\n\n\n<li>Click on the appropriate name to access its card<\/li>\n\n\n\n<li>In the <strong>Opportunities<\/strong> section, click on the <strong>+<\/strong> icon<\/li>\n\n\n\n<li>Complete the fields (remember to indicate a sales stage)<\/li>\n\n\n\n<li>Click on <strong>Save &amp; close<\/strong><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"How to Create an Opportunity | CentrixOne CRM\" width=\"1200\" height=\"675\" src=\"https:\/\/www.youtube.com\/embed\/nyVWi4vpr-k?list=PLuSCYG63J8OyH5vfg1jyiivjA5TA2-MH_\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-frame faq\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-medium-font-size\" id=\"h-how-to-reassign-an-opportunity\"><strong>How to reassign an opportunity?<\/strong><\/h2>\n\n\n\n<p>The CentrixOne CRM allows you to reassign an opportunity to the account and contact of your choice.<\/p>\n\n\n\n<p>In order to be able to reassign an opportunity, you must first have permission to perform this action. If you have this permission, you will notice the Reassign button in the editor of an already-created opportunity. If the button is missing, please refer to <a href=\"\/en\/faq\/users-permissions\/manage-permissions\/#h-how-to-give-permission-to-reassign-an-opportunity\"><span style=\"text-decoration: underline;\">this guide<\/span><\/a> to enable the appropriate permission.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Depending on whether your opportunity is assigned to an account or a contact, click on the <strong>Accounts<\/strong> or <strong>Contacts<\/strong> module<\/li>\n\n\n\n<li>Find the appropriate account or contact, then click on its name<\/li>\n\n\n\n<li>Click on the opportunity to reassign<\/li>\n\n\n\n<li>Click on the <strong>Reassign<\/strong> button<\/li>\n\n\n\n<li>Click on the <strong>List<\/strong> field, then select the list associated with the account or contact that will receive the reassignment<\/li>\n\n\n\n<li>Click on the <strong>Account<\/strong> field, find the desired account, then select it from the drop-down list or select <strong>Unnamed company<\/strong> if your contact does not have an associated account<\/li>\n\n\n\n<li>Click on the <strong>Contact<\/strong> field, search for the desired contact, then select it from the drop-down list, or select <strong>Assign to the account<\/strong> to assign the opportunity to the company<\/li>\n\n\n\n<li>Click on the <strong>Reassign<\/strong> button<\/li>\n\n\n\n<li>Click on the <strong>Save &amp; Close<\/strong> button<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-video\"><video height=\"1050\" style=\"aspect-ratio: 1680 \/ 1050;\" width=\"1680\" controls muted poster=\"https:\/\/team.centrix.one\/wp-content\/uploads\/crm-centrixone-thumbnail-reassign-opportunity.png\" preload=\"auto\" src=\"https:\/\/team.centrix.one\/wp-content\/uploads\/crm-centrixone-reassign-opportunity.mp4\"><\/video><\/figure>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-frame faq\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-medium-font-size\" id=\"h-how-to-filter-opportunities\"><strong>How to filter opportunities?<\/strong><\/h2>\n\n\n\n<p>To display only 100% opportunities (sales), in the <strong>Probability<\/strong> filter, select the label corresponding to this probability of success.<\/p>\n\n\n\n<p>To filter on a contact or account (one at a time):<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click on the <strong>Opportunities<\/strong> module<\/li>\n\n\n\n<li>Click on the <strong>Reports<\/strong> view<\/li>\n\n\n\n<li>In the search bar, enter the name of the contact or account<\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-frame faq\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-medium-font-size\" id=\"h-what-is-the-principle-behind-the-display-order-of-opportunities\"><strong>What is the principle behind the display order of opportunities ?<\/strong><\/h2>\n\n\n\n<p><strong>All 1% to 99%<\/strong>&nbsp;opportunities will be listed among themselves by date (oldest to most recent). They will appear at the&nbsp;<strong>top<\/strong>&nbsp;of the list.<\/p>\n\n\n\n<p><strong>All 0%<\/strong>&nbsp;&amp;&nbsp;<strong>100%<\/strong>&nbsp;opportunities will be sorted by date (most recent to oldest). They will appear at the&nbsp;<strong>bottom<\/strong>&nbsp;of the list.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-frame faq\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-medium-font-size\" id=\"h-how-to-find-the-identifier-in-an-opportunity\"><strong>How to find the identifier in an opportunity?<\/strong><\/h2>\n\n\n\n<p><strong>1st method:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click on the \u201cAccounts\u201d or \u201cContacts\u201d module<\/li>\n\n\n\n<li>Click on the account or contact where your opportunity is located<\/li>\n\n\n\n<li>In the account or contact details, click on the relevant opportunity in the \u201cOpportunities\u201d section<\/li>\n\n\n\n<li>In the lower right corner, just below the \u201cGrand total\u201d line, you will find this opportunity\u2019s ID<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<p><strong>2nd method:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click on the \u201cOpportunities\u201d module<\/li>\n\n\n\n<li>Click on the title of the relevant opportunity<\/li>\n\n\n\n<li>In the lower right corner, just below the \u201cGrand total\u201d line, you will find this opportunity\u2019s ID<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity is-style-wide\"\/>\n\n\n\n<pre class=\"wp-block-code\"><code><strong>Note<\/strong>\n\nEach opportunity has a unique ID (identifier).<\/code><\/pre>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Introduction In CentrixOne CRM, an opportunity corresponds to a business occasion. It can be linked to a contact or an account (company). To track the progress of your opportunities, simply indicate the appropriate sales stage. You can also indicate the source of the opportunity and the revenue categories and sub-categories revenue associated with the items &#8230; <a title=\"How do I manage opportunities?\" class=\"read-more\" href=\"https:\/\/www.centrix.one\/en\/faq\/crm-quebec-canada-opportunities-management\/manage-opportunities\/\" aria-label=\"Read more about How do I manage opportunities?\">Lire plus<\/a><\/p>\n","protected":false},"author":34,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[917],"doc_tag":[],"class_list":["post-7895","docs","type-docs","status-publish","hentry","doc_category-crm-quebec-canada-opportunities-management"],"year_month":"2026-05","word_count":679,"total_views":"540","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Louis-Philippe Frenette","author_nicename":"lpfrenette","author_url":"https:\/\/www.centrix.one\/en\/author\/lpfrenette\/"},"doc_category_info":[{"term_name":"Opportunities","term_url":"https:\/\/www.centrix.one\/en\/faq\/crm-quebec-canada-opportunities-management\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to create an opportunity in the CentrixOne CRM? | CentrixOne<\/title>\n<meta name=\"description\" content=\"View our video tutorial to learn how to create an opportunity in the CentrixOne CRM.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.centrix.one\/en\/faq\/crm-quebec-canada-opportunities-management\/manage-opportunities\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How do I manage opportunities?\" \/>\n<meta property=\"og:description\" content=\"View our video tutorial to learn how to create an opportunity in the CentrixOne CRM.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.centrix.one\/en\/faq\/crm-quebec-canada-opportunities-management\/manage-opportunities\/\" \/>\n<meta property=\"og:site_name\" content=\"CentrixOne\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CentrixOne\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-07-24T21:07:34+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@Grow_CentrixOne\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.centrix.one\/en\/faq\/crm-quebec-canada-opportunities-management\/manage-opportunities\/\",\"url\":\"https:\/\/www.centrix.one\/en\/faq\/crm-quebec-canada-opportunities-management\/manage-opportunities\/\",\"name\":\"How to create an opportunity in the CentrixOne CRM? | CentrixOne\",\"isPartOf\":{\"@id\":\"https:\/\/www.centrix.one\/en\/fr-fr\/#website\"},\"datePublished\":\"2021-06-30T03:34:43+00:00\",\"dateModified\":\"2024-07-24T21:07:34+00:00\",\"description\":\"View our video tutorial to learn how to create an opportunity in the CentrixOne CRM.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.centrix.one\/en\/faq\/crm-quebec-canada-opportunities-management\/manage-opportunities\/#breadcrumb\"},\"inLanguage\":\"en-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.centrix.one\/en\/faq\/crm-quebec-canada-opportunities-management\/manage-opportunities\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.centrix.one\/en\/faq\/crm-quebec-canada-opportunities-management\/manage-opportunities\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.centrix.one\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How do I manage opportunities?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.centrix.one\/en\/fr-fr\/#website\",\"url\":\"https:\/\/www.centrix.one\/en\/fr-fr\/\",\"name\":\"CentrixOne\",\"description\":\"CRM et marketing \u00ab tout-en-un \u00bb. 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