{"id":7892,"date":"2021-06-29T22:41:00","date_gmt":"2021-06-29T17:41:00","guid":{"rendered":"https:\/\/www.centrix.one\/?post_type=docs&#038;p=7892"},"modified":"2022-08-22T10:14:36","modified_gmt":"2022-08-22T14:14:36","password":"","slug":"what-is-the-difference-between-one-way-and-two-way-synchronization-for-acomba-and-what-are-the-security-levels-associated-with-it","status":"publish","type":"docs","link":"https:\/\/www.centrix.one\/en\/faq\/crm-acomba-synchronisation\/what-is-the-difference-between-one-way-and-two-way-synchronization-for-acomba-and-what-are-the-security-levels-associated-with-it\/","title":{"rendered":"What is the difference between one-way and two-way synchronization for Acomba and what are the security levels associated with it ?"},"content":{"rendered":"\n<p><strong>Two-way mode:<\/strong><\/p>\n\n\n\n<p>Information from Acomba will be synchronized in CentrixOne and the modifications made directly in CentrixOne will be transferred to Acomba.<\/p>\n\n\n\n<p>The advantage is that this mode provides real-time matching of your customer information between CentrixOne and Acomba.<\/p>\n\n\n\n<p><strong>One-way mode:<\/strong><\/p>\n\n\n\n<p>Information from Acomba will be synchronized in CentrixOne. However, changes made directly in CentrixOne will not be transferred to Acomba.<\/p>\n\n\n\n<p>So, if you change a primary contact\u2019s information in CentrixOne, the synchronization service will replace your modifications with the contact\u2019s information from Acomba.<\/p>\n\n\n\n<p><em>(Note that in order to trigger an update of the contact\u2019s details in CentrixOne, the synchronization service must detect that a modification has been made to this same details in Acomba. So, if no modification has been made, the customer information will be different until the next update.)<\/em><\/p>\n\n\n\n<p>It is important to understand that there are 2 levels of security for the synchronization modes.<\/p>\n\n\n\n<p><strong>1st level of security:<\/strong><\/p>\n\n\n\n<p>This allows you to configure your synchronization mode in your CentrixOne account settings.<\/p>\n\n\n\n<p>However, if you are in one-way mode, this will not prevent an automation from modifying information in a primary contact\u2019s form, then synchronizing it automatically in Acomba.<\/p>\n\n\n\n<p><strong>2nd level of security:<\/strong><\/p>\n\n\n\n<p>This allows you to configure your synchronization mode directly in the synchronization service.<\/p>\n\n\n\n<p>This way, if you choose the one-way mode, the synchronizer will simply ignore all changes made to a primary contact in CentrixOne and will not send them to Acomba.<\/p>\n\n\n\n<p><em>(Note that you are unable to change your own security in your synchronization service. To do so, you will need to send a request to support@centrix.one so that our technical team can do it for you.)<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Two-way mode: Information from Acomba will be synchronized in CentrixOne and the modifications made directly in CentrixOne will be transferred to Acomba. The advantage is that this mode provides real-time matching of your customer information between CentrixOne and Acomba. One-way mode: Information from Acomba will be synchronized in CentrixOne. However, changes made directly in CentrixOne &#8230; <a title=\"What is the difference between one-way and two-way synchronization for Acomba and what are the security levels associated with it ?\" class=\"read-more\" href=\"https:\/\/www.centrix.one\/en\/faq\/crm-acomba-synchronisation\/what-is-the-difference-between-one-way-and-two-way-synchronization-for-acomba-and-what-are-the-security-levels-associated-with-it\/\" aria-label=\"Read more about What is the difference between one-way and two-way synchronization for Acomba and what are the security levels associated with it ?\">Read more<\/a><\/p>\n","protected":false},"author":34,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[914],"doc_tag":[],"class_list":["post-7892","docs","type-docs","status-publish","hentry","doc_category-crm-acomba-synchronisation"],"year_month":"2026-10","word_count":279,"total_views":"358","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Louis-Philippe Frenette","author_nicename":"lpfrenette","author_url":"https:\/\/www.centrix.one\/en\/author\/lpfrenette\/"},"doc_category_info":[{"term_name":"Acomba synchronization","term_url":"https:\/\/www.centrix.one\/en\/faq\/crm-acomba-synchronisation\/"}],"doc_tag_info":[],"jetpack_sharing_enabled":true,"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/www.centrix.one\/en\/wp-json\/wp\/v2\/docs\/7892","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.centrix.one\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.centrix.one\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.centrix.one\/en\/wp-json\/wp\/v2\/users\/34"}],"replies":[{"embeddable":true,"href":"https:\/\/www.centrix.one\/en\/wp-json\/wp\/v2\/comments?post=7892"}],"version-history":[{"count":1,"href":"https:\/\/www.centrix.one\/en\/wp-json\/wp\/v2\/docs\/7892\/revisions"}],"predecessor-version":[{"id":7893,"href":"https:\/\/www.centrix.one\/en\/wp-json\/wp\/v2\/docs\/7892\/revisions\/7893"}],"wp:attachment":[{"href":"https:\/\/www.centrix.one\/en\/wp-json\/wp\/v2\/media?parent=7892"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.centrix.one\/en\/wp-json\/wp\/v2\/doc_category?post=7892"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.centrix.one\/en\/wp-json\/wp\/v2\/doc_tag?post=7892"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}