{"id":38046,"date":"2022-03-24T16:01:18","date_gmt":"2022-03-24T20:01:18","guid":{"rendered":"https:\/\/team.centrix.one\/?post_type=docs&#038;p=38046"},"modified":"2023-12-08T17:06:35","modified_gmt":"2023-12-08T22:06:35","password":"","slug":"how-can-i-repair-synchronization-between-centrixone-and-acomba-when-the-source-folder-path-has-been-moved-or-changed","status":"publish","type":"docs","link":"https:\/\/www.centrix.one\/en\/faq\/crm-acomba-synchronisation\/how-can-i-repair-synchronization-between-centrixone-and-acomba-when-the-source-folder-path-has-been-moved-or-changed\/","title":{"rendered":"How can I repair synchronization between CentrixOne and Acomba when the source folder path has been moved or changed?"},"content":{"rendered":"\n<div class=\"faq-frame\"><p class=\"faq-subtitle\">Procedure<\/p><ol class=\"faq\"><li>You must have access to the server on which the Acomba database and our synchronization service are installed. I&#8217;m talking about full access with direct or remote control, not just access to a shared disk.\u200b<\/li><li>Find the <span>SyncAcomba_YourCompanyName<\/span> Service on the desktop, open it and click <span>Stop<\/span>.<\/li><li>Open Notepad in administrator mode. You can search for Notepad in the Windows search bar, right-click on it and select <span>Run as administrator<\/span>.\u200b<\/li><li>In  Notepad, open the SyncAcomba.ini file, which should normally be found in the Program Files (x86) folder and then in SyncAcomba_YourCompanyName. The .ini file will not be visible by default. You need to select <span>All files<\/span> in the file types to be displayed.<\/li><li>Find the line starting with <span>CompanyPath=<\/span> and replace what comes after the <span>=<\/span> with the new folder for the current company.<\/li><li>Return to the <span>SyncAcomba_YourCompanyName<\/span> service on the desktop and click on <span>Start<\/span>.<\/li><\/ol><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Procedure You must have access to the server on which the Acomba database and our synchronization service are installed. I&#8217;m talking about full access with direct or remote control, not just access to a shared disk.\u200b Find the SyncAcomba_YourCompanyName Service on the desktop, open it and click Stop. Open Notepad in administrator mode. You can &#8230; <a title=\"How can I repair synchronization between CentrixOne and Acomba when the source folder path has been moved or changed?\" class=\"read-more\" href=\"https:\/\/www.centrix.one\/en\/faq\/crm-acomba-synchronisation\/how-can-i-repair-synchronization-between-centrixone-and-acomba-when-the-source-folder-path-has-been-moved-or-changed\/\" aria-label=\"Read more about How can I repair synchronization between CentrixOne and Acomba when the source folder path has been moved or changed?\">Read more<\/a><\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[914],"doc_tag":[],"class_list":["post-38046","docs","type-docs","status-publish","hentry","doc_category-crm-acomba-synchronisation"],"year_month":"2026-08","word_count":149,"total_views":"246","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"","author_nicename":"","author_url":"https:\/\/www.centrix.one\/en\/author\/"},"doc_category_info":[{"term_name":"Acomba synchronization","term_url":"https:\/\/www.centrix.one\/en\/faq\/crm-acomba-synchronisation\/"}],"doc_tag_info":[],"jetpack_sharing_enabled":true,"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/www.centrix.one\/en\/wp-json\/wp\/v2\/docs\/38046","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.centrix.one\/en\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/www.centrix.one\/en\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/www.centrix.one\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.centrix.one\/en\/wp-json\/wp\/v2\/comments?post=38046"}],"version-history":[{"count":2,"href":"https:\/\/www.centrix.one\/en\/wp-json\/wp\/v2\/docs\/38046\/revisions"}],"predecessor-version":[{"id":38048,"href":"https:\/\/www.centrix.one\/en\/wp-json\/wp\/v2\/docs\/38046\/revisions\/38048"}],"wp:attachment":[{"href":"https:\/\/www.centrix.one\/en\/wp-json\/wp\/v2\/media?parent=38046"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.centrix.one\/en\/wp-json\/wp\/v2\/doc_category?post=38046"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/www.centrix.one\/en\/wp-json\/wp\/v2\/doc_tag?post=38046"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}