{"id":25427,"date":"2022-09-14T16:33:58","date_gmt":"2022-09-14T20:33:58","guid":{"rendered":"https:\/\/team.centrix.one\/faq\/uncategorized\/comment-configurer-votre-dns-domain-name-system\/"},"modified":"2024-03-21T10:06:35","modified_gmt":"2024-03-21T14:06:35","password":"","slug":"configure-dns","status":"publish","type":"docs","link":"https:\/\/www.centrix.one\/en\/faq\/sender-email-address\/configure-dns\/","title":{"rendered":"Guide: configure your DNS system to allow emails to be sent with your domain name via CentrixOne"},"content":{"rendered":"\n<div class=\"wp-block-group faq-frame\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-medium-font-size\" id=\"h-introduction\"><strong>Introduction<\/strong><\/h2>\n\n\n\n<p>By default, our CRM allows you to send emails via the domain name &#8220;@crm-send.com&#8221; without configuring any specific authorization beforehand. Once our team has validated your identity, this domain name is automatically activated in your CentrixOne account, thereby unlocking the email function.<\/p>\n\n\n\n<p>If you prefer to use your personalized domain name instead, you must first modify and\/or add values called &#8220;Records&#8221; in your Domain Name System\u2019s (DNS) management console. This step enables us to authenticate our servers in your domain name and to increase the delivery rate of your emails sent via the CentrixOne CRM.<\/p>\n\n\n\n<p>If you are wondering about the role of a DNS here is a short explanation: In an email address, the portion after the &#8220;@&#8221; identifies the recipient&#8217;s domain name. This domain name is easy for a human being to remember, but cannot be read as such by a computer system. Your DNS will therefore convert your domain name into a series of numbers, which the various communication systems can then read.<\/p>\n\n\n\n<p>To properly configure your DNS system for CentrixOne, <strong>please follow steps 1-6 explained at the bottom of this page<\/strong>. Feel free to ask your host provider or your IT technician for help configuring everything.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-frame faq\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-medium-font-size\" id=\"h-related-guides\"><strong>Related guides<\/strong><\/h2>\n\n\n\n<p>Here are some related guides to help you with the setup, depending on your host provider:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>HostPapa:\n<ul class=\"wp-block-list\">\n<li> <a href=\"https:\/\/www.hostpapa.com\/knowledgebase\/create-spf-record-domain\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><span style=\"text-decoration: underline;\">Create an SPF<\/span><\/a> \/ <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.hostpapa.com\/knowledgebase\/how-to-update-spf-record\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Update an SPF<\/a><\/span> \/ <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.hostpapa.com\/knowledgebase\/add-cname-record\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Create a CNAME<\/a><\/span><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Godaddy:\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/ca.godaddy.com\/help\/add-an-spf-record-19218\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline;\">Create an SPF<\/span><\/a> \/ <a href=\"https:\/\/ca.godaddy.com\/help\/edit-an-spf-record-19219\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><span style=\"text-decoration: underline;\">Update an SPF<\/span><\/a> \/ <span style=\"text-decoration: underline;\"><a href=\"https:\/\/ca.godaddy.com\/help\/add-a-cname-record-19236\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Create a CNAME<\/a><\/span><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Google Domains (Workspace) :\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/support.google.com\/a\/answer\/10684623?hl=en\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><span style=\"text-decoration: underline;\">Create or update an SPF<\/span><\/a> \/ <span style=\"text-decoration: underline;\"><a href=\"https:\/\/support.google.com\/a\/answer\/47283?hl=en#zippy\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Create a CNAME<\/a><\/span><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>WordPress:\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/wordpress.com\/support\/domains\/custom-dns\/\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"text-decoration: underline;\">Create or update your SPF and CNAME<\/span><\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Wix:\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/support.wix.com\/en\/article\/adding-or-updating-spf-records-in-your-wix-account\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><span style=\"text-decoration: underline;\">Create or update an SFP<\/span><\/a> \/ <span style=\"text-decoration: underline;\"><a href=\"https:\/\/support.wix.com\/en\/article\/adding-or-updating-cname-records-in-your-wix-account\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Create a CNAME<\/a><\/span><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Amazon Web Services:\n<ul class=\"wp-block-list\">\n<li><span style=\"text-decoration: underline;\"><a href=\"https:\/\/docs.aws.amazon.com\/Route53\/latest\/DeveloperGuide\/ResourceRecordTypes.html#SPFFormat\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Create or update an SPF<\/a><\/span> \/ <span style=\"text-decoration: underline;\"><a href=\"https:\/\/docs.aws.amazon.com\/Route53\/latest\/DeveloperGuide\/ResourceRecordTypes.html#CNAMEFormat\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Create a CNAME<\/a><\/span><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Bluehost:\n<ul class=\"wp-block-list\">\n<li><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.bluehost.com\/help\/article\/dns-management-add-edit-or-delete-dns-entries\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Create or update your SPF and CNAME<\/a><\/span><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Dreamhost:\n<ul class=\"wp-block-list\">\n<li><span style=\"text-decoration: underline;\"><a href=\"https:\/\/help.dreamhost.com\/hc\/en-us\/articles\/216106197-Add-an-SPF-record\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Create or update an SPF<\/a><\/span> \/ <span style=\"text-decoration: underline;\"><a href=\"https:\/\/help.dreamhost.com\/hc\/en-us\/articles\/360035516812-Adding-custom-DNS-records#CNAME_record\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Create a CNAME<\/a><\/span><span style=\"text-decoration: underline;\"><\/span><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Hostgator:\n<ul class=\"wp-block-list\">\n<li><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.hostgator.com\/help\/article\/how-to-change-dns-zones-mx-cname-and-a-records\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Create or update your SPF and CNAME<\/a><\/span><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Hover:\n<ul class=\"wp-block-list\">\n<li><span style=\"text-decoration: underline;\"><a href=\"https:\/\/help.hover.com\/hc\/en-us\/articles\/217282457-How-to-Edit-DNS-records-A-CNAME-MX-TXT-and-SRV-Updated-Aug-2015-\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Create or update your SPF and CNAME<\/a><\/span><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>IONOS:\n<ul class=\"wp-block-list\">\n<li><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.ionos.com\/help\/domains\/configuring-mail-servers-and-other-related-records\/using-an-spf-record-to-prevent-spam\/?utm_source=search&amp;utm_medium=global&amp;utm_term=spf&amp;utm_campaign=HELP_CENTER&amp;utm_content=\/help\/domains\/configuring-cname-records-for-subdomains\/configuring-a-cname-record-for-a-subdomain\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Create or update an SPF<\/a><\/span> \/ <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.ionos.com\/help\/domains\/configuring-cname-records-for-subdomains\/configuring-a-cname-record-for-a-subdomain\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Create a CNAME<\/a><\/span><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Namecheap:\n<ul class=\"wp-block-list\">\n<li><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.namecheap.com\/support\/knowledgebase\/article.aspx\/317\/2237\/how-do-i-add-txtspfdkimdmarc-records-for-my-domain\/\" target=\"_blank\" rel=\"noreferrer noopener\">Create or update an SPF<\/a><\/span> \/ <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.namecheap.com\/support\/knowledgebase\/article.aspx\/9646\/2237\/how-to-create-a-cname-record-for-your-domain\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Create a CNAME<\/a><\/span><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Squarespace:\n<ul class=\"wp-block-list\">\n<li><span style=\"text-decoration: underline;\"><a href=\"https:\/\/support.squarespace.com\/hc\/en-us\/articles\/360002101888-Adding-custom-DNS-records-to-your-Squarespace-managed-domain#toc-spf-and-dkim-records\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Create or update an SPF<\/a><\/span> \/ <span style=\"text-decoration: underline;\"><a href=\"https:\/\/support.squarespace.com\/hc\/en-us\/articles\/360002101888-Adding-custom-DNS-records-to-your-Squarespace-managed-domain#toc-cname-records\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Create a CNAME<\/a><\/span><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Stablehost:\n<ul class=\"wp-block-list\">\n<li><span style=\"text-decoration: underline;\"><a href=\"https:\/\/support.stablehost.com\/en\/articles\/2087018-what-should-be-my-spf-record-be\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Create or update an SPF<\/a><\/span> \/ <span style=\"text-decoration: underline;\"><a href=\"https:\/\/support.stablehost.com\/en\/articles\/2726218-how-to-add-a-cname-record-on-cpanel\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Create a CNAME<\/a><\/span><span style=\"text-decoration: underline;\"><\/span><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Site Ground:\n<ul class=\"wp-block-list\">\n<li><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.siteground.com\/kb\/manage-dns-records\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Create or update your SPF and CNAME<\/a><\/span><span style=\"text-decoration: underline;\"><\/span><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p>If your host provider is not listed above, please log onto their website and review their documentation or contact their helpdesk if needed.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-frame faq\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-medium-font-size\" id=\"h-step-1-6-txt-spf1-mx-configuration\"><strong>Step 1\/6: TXT spf1 mx configuration<\/strong><\/h2>\n\n\n\n<div style=\"height:45px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If you already have a <strong>TXT<\/strong> type record starting with <strong>v=spf1<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Update your SPF by adding <strong>include:centrixmail.com<\/strong> just before the \u201c-all\u201d\n<ul class=\"wp-block-list\">\n<li><em>Example: v=spf1 mx include:spf.protection.outlook.com include:centrixmail.com -all<\/em><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p>If you don&#8217;t have this record:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refer to your provider&#8217;s guide to create an SPF record by <strong>copying and pasting<\/strong> the code below, then replace yourdomain.com with your personalized domain<\/li>\n<\/ul>\n\n\n\n<pre class=\"wp-block-code\"><code>TXT\nyourdomain.com\nv=spf1 mx include:centrixmail.com ~all<\/code><\/pre>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-frame faq\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-medium-font-size\" id=\"h-step-2-6-cname-s1-configuration\"><strong>Step 2\/6: CNAME s1. configuration<\/strong><\/h2>\n\n\n\n<p>Create a <strong>CNAME<\/strong> record named <strong>s1._domainkey.yourdomain.com<\/strong> pointing to <strong>s1.domainkey.centrixmail.com<\/strong><\/p>\n\n\n\n<p><em>If your CNAME record looks like this &#8220;s1._domainkey.yourdomain.com.yourdomain.com&#8221; (duplicate your domain), just indicate &#8220;s1._domainkey&#8221; in your record.<\/em><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-frame faq\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-medium-font-size\" id=\"h-step-3-6-cname-s2-configuration\"><strong>Step 3\/6: CNAME s2. configuration<\/strong><\/h2>\n\n\n\n<p>Create a <strong>CNAME<\/strong> record named <strong>s2._domainkey.yourdomain.com<\/strong> pointing to <strong>s2.domainkey.centrixmail.com<\/strong><\/p>\n\n\n\n<p><em><em>If your CNAME record looks like this &#8220;s2._domainkey.yourdomain.com.yourdomain.com&#8221; (duplicate your domain), just indicate &#8220;s2._domainkey&#8221; in your record.<\/em><\/em><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-frame faq\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-medium-font-size\" id=\"h-step-4-6-cname-e1-configuration\"><strong>Step 4\/6: CNAME e1. configuration<\/strong><\/h2>\n\n\n\n<p>Create a <strong>CNAME<\/strong> record named <strong>e1.yourdomain.com<\/strong> pointing to <strong>e1.centrixmail.com<\/strong><\/p>\n\n\n\n<p><em><em>If your CNAME record looks like this &#8220;e1.yourdomain.com.yourdomain.com&#8221; (duplicate your domain), just indicate &#8220;e1.&#8221; in your record.<\/em><\/em><\/p>\n\n\n\n<p>CNAME e1 is the name of our sending email server. This enables you to simulate that our server belongs to your domain name.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-frame faq\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-medium-font-size\" id=\"h-step-5-6-txt-dmarc-configuration\"><strong>Step 5\/6: TXT _dmarc configuration<\/strong><\/h2>\n\n\n\n<p>If you already have this record, you don&#8217;t need to create a new one. Otherwise, please create a <strong>TXT<\/strong> record named <strong>_dmarc<\/strong> with the value <strong>v=DMARC1; p=none;<\/strong><\/p>\n\n\n\n<p>The &#8220;None&#8221; value of this configuration allows you to create the record while having no impact on your current email delivery.<\/p>\n\n\n\n<p>For more information on DMARC technology, please visit: <a href=\"https:\/\/dmarc.org\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><span style=\"text-decoration: underline;\">dmarc.org<\/span><\/a><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group faq-frame faq\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-medium-font-size\" id=\"h-step-6-6-centrixone-authentification\"><strong>Step 6\/6: CentrixOne authentification<\/strong><\/h2>\n\n\n\n<p>Once steps 1 to 5 are completed, please email support@centrix.one to notify us that the changes have been made in your DNS system and that your personalized domain name is ready to be authenticated on our servers.<\/p>\n\n\n\n<p><em>Please note that your DNS changes may take up to 48 hours to take effect.<\/em><\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Introduction By default, our CRM allows you to send emails via the domain name &#8220;@crm-send.com&#8221; without configuring any specific authorization beforehand. Once our team has validated your identity, this domain name is automatically activated in your CentrixOne account, thereby unlocking the email function. If you prefer to use your personalized domain name instead, you must &#8230; <a title=\"Guide: configure your DNS system to allow emails to be sent with your domain name via CentrixOne\" class=\"read-more\" href=\"https:\/\/www.centrix.one\/en\/faq\/sender-email-address\/configure-dns\/\" aria-label=\"Read more about Guide: configure your DNS system to allow emails to be sent with your domain name via CentrixOne\">Lire plus<\/a><\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[1132],"doc_tag":[],"class_list":["post-25427","docs","type-docs","status-publish","hentry","doc_category-sender-email-address"],"year_month":"2026-04","word_count":727,"total_views":"469","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"","author_nicename":"","author_url":"https:\/\/www.centrix.one\/en\/author\/"},"doc_category_info":[{"term_name":"Sender's email address","term_url":"https:\/\/www.centrix.one\/en\/faq\/sender-email-address\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.8 (Yoast SEO v26.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Guide: Configure your DNS with your email and domain name | CentrixOne<\/title>\n<meta name=\"description\" content=\"Guide to configure your DNS system to allow emails to be sent with your domain name via CentrixOne. 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