10 signs your company needs a CRM

10 signs your company needs a CRM At CentrixOne, we’re sometimes asked by small- and medium-sized business (SMB) owners if they really a CRM. With such small teams, they figure that they can wing their sales and marketing management with spreadsheets (or worse…sticky notes!), email program or a traditional contact management system. Isn’t a CRM … Read more

Harnessing the power of a CRM beyond contact management

Harnessing the power of a CRM beyond contact management As a small- to medium-sized business (SMB) owner, what does contact management and customer relationship management (CRM) truly mean to you? Naturally, one of the first (and justifiable!) reasons why, as an SMB, you want to acquire a CRM solution is to regain control over (read: … Read more

Why should SMBs use a CRM? What are the advantages?

Why should SMBs use a CRM? What are the advantages? With a plethora of CRM’s in the marketplace, how can an SMB choose one that is right for them to help their business grow? You’ve probably heard of complex and expensive CRM platforms that target large companies. Today, more platforms are designed for small and … Read more

How to get your team to adopt a CRM

How to get your team to adopt a CRM When a new CRM system is implemented at a company, the way employees are accustomed to working will be changed. Often, they do not see the improvements this system offers in the same way and this will impact their vision that these changes will create. This … Read more